Dupray Neat Steam Cleaners

Dupray USA LLC, of Newark, Delaware has recalled Dupray Neat Steam Cleaners, according to the U.S. Consumer Product Safety Commission (CPSC). The recall was announced on February 26, 2026. It involves a fire or burn hazard.

Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the CPSC record linked further down this page.

What was recalled?

This recall covers Dupray Neat Steam Cleaners, with approximately About 651,145 (In addition, about 96,530 were sold in Canada) affected. The company behind the recall is Dupray USA LLC, of Newark, Delaware.

From the official recall notice: “This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools…”

Why was Dupray Neat Steam Cleaners recalled?

According to the CPSC, the hazard is described as follows: “The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.” In plain terms, this recall relates to a fire or burn hazard.

A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.

Reported injuries at the time of the recall notice: The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.

What should you do?

If you think you may have bought Dupray Neat Steam Cleaners, compare it against the product description and identifying codes before using it.

The official recall notice states: “Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.”

About this recall

This recall applies to products sold in the United States. RecallRadar summarizes recall information from public CPSC data to make it easier to understand. We are an independent service and are not affiliated with the CPSC or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.