Urban Arrow FamilyNext Pro Cargo E-Bikes
Recalled by Gazelle USA, LLC, of Santa Cruz, California
Consumer product recall
This is a consumer product recall issued through the U.S. Consumer Product Safety Commission (CPSC).
Gazelle USA, LLC, of Santa Cruz, California has recalled Urban Arrow FamilyNext Pro Cargo E-Bikes, according to the U.S. Consumer Product Safety Commission (CPSC). The recall was announced on January 29, 2026. It is a consumer product recall.
Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the CPSC record linked further down this page.
What was recalled?
This recall covers Urban Arrow FamilyNext Pro Cargo E-Bikes, with approximately About 320 affected. The company behind the recall is Gazelle USA, LLC, of Santa Cruz, California.
From the official recall notice: “This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.”
Why was Urban Arrow FamilyNext Pro Cargo E-Bikes recalled?
According to the CPSC, the hazard is described as follows: “The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.”
Reported injuries at the time of the recall notice: The firm has received three reports of buckles not fully latching. No injuries have been reported.
What should you do?
If you think you may have bought Urban Arrow FamilyNext Pro Cargo E-Bikes, compare it against the product description and identifying codes before using it.
The official recall notice states: “Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.”
About this recall
This recall applies to products sold in the United States. RecallRadar summarizes recall information from public CPSC data to make it easier to understand. We are an independent service and are not affiliated with the CPSC or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.
Full recall details
- Date reported
- January 29, 2026
- Recall started
- January 29, 2026
What you can do
Check whether any product you have matches the description and codes above. If it does, stop using it and follow the instructions in the official recall notice. When in doubt, contact the company or your local health authority.
Quick answers
Why was Urban Arrow FamilyNext Pro Cargo E-Bikes recalled?+
According to the CPSC: The buckle can fail to fully latch when used with children in the cargo area, posing injury hazar…
How serious is this recall?+
Consumer product recall. This is a consumer product recall issued through the U.S. Consumer Product Safety Commission (CPSC).
What should I do if I have Urban Arrow FamilyNext Pro Cargo E-Bikes?+
Compare your product against the description and identifying codes on this page. If it matches, stop using it and follow the instructions in the official recall notice — this usually means returning it for a refund or discarding it. When in doubt, contact the company or your local health authority.
Opens the U.S. Consumer Product Safety Commission (CPSC) data for this recall.
Recall number: CPSC-10589. Information last synced from the FDA on July 5, 2026.