STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and…
Recalled by K.C. Pharmaceuticals, Inc
Drug recall
K.C. Pharmaceuticals, Inc
Class II — moderate
Using this product might cause a temporary or medically reversible health problem. The chance of serious harm is low.
K.C. Pharmaceuticals, Inc has recalled STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and…, according to data published by the U.S. Food and Drug Administration (FDA). The recall was reported on April 8, 2026 and was initiated on March 3, 2026. It is classified as a Class II recall, which means using this product might cause a temporary or medically reversible health problem. The chance of serious harm is low.
Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the FDA record linked further down this page.
What was recalled?
This recall covers STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and…, with approximately 74,016 bottles affected. The company behind the recall is K.C. Pharmaceuticals, Inc, based in Pomona, CA. The FDA describes the product as: “STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and propylene glycol 0.3%), 0.5 OZ 0.5 fl oz (15 mL) bottles; a) Rugby LUBRICATING EYE DROPS, Distributed by: Rugby Laboratories, Livonia, MI 48152, NDC 0536-1219-94; b) Walgreens, Lubricant Eye D…”
According to the official notice, the recalled product was sold at Walgreens stores. If you shop there, check your purchases against the details below.
Why was STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and… recalled?
According to the FDA, the stated reason for the recall is: “Lack of Assurance of Sterility.” In plain terms, this recall relates to a sterility or contamination concern.
Sterile medicines, such as injectables and eye drops, must be completely free of microorganisms and stray particles. This recall means that sterility could not be assured or that contamination was found or suspected. Using a non-sterile product of this kind can cause infections, which is why these recalls are treated seriously.
What should you do?
If you think you may have bought STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and…, compare it against the product description and identifying codes (Lot: a) SY24K01, SY24K02, Exp.: 09/30/26; b) SY24K01, SY24K02, Exp.: 09/30/26.) before using it. This recall is currently listed as ongoing.
The general guidance for a matching product is to stop using it and follow the instructions in the official FDA recall notice, which may include a repair, replacement, refund, or safe disposal. When in doubt, contact K.C. Pharmaceuticals, Inc or your local health authority.
About this recall
This recall was distributed in CA. RecallRadar summarizes recall information from public FDA data to make it easier to understand. We are an independent service and are not affiliated with the FDA or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.
Who this recall affects
This recall matters to anyone who bought STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and… at Walgreens. Even if you feel fine, it's worth checking what you have on hand rather than assuming you were missed.
The official notice names Walgreens among the places this product was sold, so if you shop there it's worth a look in your kitchen, pantry, or garage.
What sterility or contamination concern actually means
Sterile medicines, such as injectables and eye drops, must be completely free of microorganisms and stray particles. This recall means that sterility could not be assured or that contamination was found or suspected. Using a non-sterile product of this kind can cause infections, which is why these recalls are treated seriously.
In this case, the concern applies specifically to STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and… from K.C. Pharmaceuticals, Inc — not to the wider category of products. Similar items from other brands aren't part of this recall.
How to check whether you have it
On medicine bottles, the lot number and expiration date are printed on the pharmacy label or stamped directly on the manufacturer's bottle — often near the bottom edge or on the back. If a pharmacy label covers it, your pharmacist can look up the lot they dispensed.
Compare what you find against the identifying details in this recall: Lot: a) SY24K01, SY24K02, Exp.: 09/30/26; b) SY24K01, SY24K02, Exp.: 09/30/26.
What to do if you already bought it
Do not stop taking a prescribed medicine on your own because of a recall — for many conditions, an interrupted dose carries its own risk.
Instead, check the lot number against the details above and contact your pharmacist, who can confirm what they dispensed and arrange a replacement.
If you've had an unexpected reaction, contact your healthcare provider. Problems can also be reported to the FDA's MedWatch program.
Full recall details
- Status
- Ongoing
- Date reported
- April 8, 2026
- Recall started
- March 3, 2026
- Distributed in
- CA
What you can do
Check whether any product you have matches the description and codes above. If it does, stop using it and follow the instructions in the official recall notice. When in doubt, contact the company or your local health authority.
Quick answers
Why was STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and… recalled?+
According to the FDA: Lack of Assurance of Sterility
How serious is this recall?+
Class II — moderate. Using this product might cause a temporary or medically reversible health problem. The chance of serious harm is low.
What should I do if I have STERILE EYE DROPS SOOTHING TEARS (polyethylene glycol 400 0.4% and…?+
Compare your product against the description and identifying codes on this page. If it matches, stop using it and follow the instructions in the official recall notice — this usually means returning it for a refund or discarding it. When in doubt, contact the company or your local health authority.
Opens the U.S. Food and Drug Administration (FDA) data for this recall.
Recall number: D-0415-2026. Information last synced from the FDA on August 20, 2026.