BenQ GV31 Portable Projectors
Recalled by BenQ America Corp., of Costa Mesa, California
Consumer product recall
A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
BenQ America Corp., of Costa Mesa, California has recalled BenQ GV31 Portable Projectors, according to the U.S. Consumer Product Safety Commission (CPSC). The recall was announced on July 30, 2026. It involves a fire or burn hazard.
Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the CPSC record linked further down this page.
What was recalled?
This recall covers BenQ GV31 Portable Projectors, with approximately About 1,249 (In addition, about 240 were sold in Canada) affected. The company behind the recall is BenQ America Corp., of Costa Mesa, California.
From the official recall notice: “This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model numbe…”
Why was BenQ GV31 Portable Projectors recalled?
According to the CPSC, the hazard is described as follows: “The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.” In plain terms, this recall relates to a fire or burn hazard.
A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
Reported injuries at the time of the recall notice: The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.
What should you do?
If you think you may have bought BenQ GV31 Portable Projectors, compare it against the product description and identifying codes before using it.
The official recall notice states: “Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e…”
About this recall
This recall applies to products sold in the United States. RecallRadar summarizes recall information from public CPSC data to make it easier to understand. We are an independent service and are not affiliated with the CPSC or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.
Who this recall affects
This recall matters to anyone who bought BenQ GV31 Portable Projectors. Even if you feel fine, it's worth checking what you have on hand rather than assuming you were missed.
What fire or burn hazard actually means
A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
In this case, the concern applies specifically to BenQ GV31 Portable Projectors from BenQ America Corp., of Costa Mesa, California — not to the wider category of products. Similar items from other brands aren't part of this recall.
How to check whether you have it
On most consumer products, the model and serial number appear on a rating label — usually on the underside, the back panel, inside a battery compartment, or on a sewn-in tag for textiles and children's products. Check the original box if you still have it.
Compare what you find against the product details listed above. If the codes don't match, your item isn't part of this recall.
What to do if you already bought it
Stop using the product now and keep it away from children and pets until it's dealt with.
Follow the remedy in the official notice — typically a free repair kit, replacement, or refund from BenQ America Corp., of Costa Mesa, California. You usually do not need a receipt.
Don't resell or donate a recalled product, and don't assume a second-hand version is safe — recalled items circulate for years on resale sites.
Full recall details
- Date reported
- July 30, 2026
- Recall started
- July 30, 2026
What you can do
Check whether any product you have matches the description and codes above. If it does, stop using it and follow the instructions in the official recall notice. When in doubt, contact the company or your local health authority.
Quick answers
Why was BenQ GV31 Portable Projectors recalled?+
According to the CPSC: The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or dea…
How serious is this recall?+
Consumer product recall. A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
What should I do if I have BenQ GV31 Portable Projectors?+
Compare your product against the description and identifying codes on this page. If it matches, stop using it and follow the instructions in the official recall notice — this usually means returning it for a refund or discarding it. When in doubt, contact the company or your local health authority.
Opens the U.S. Consumer Product Safety Commission (CPSC) data for this recall.
Recall number: CPSC-10884. Information last synced from the FDA on July 31, 2026.