400,000 BTU Universal-HC Series Pool Heaters
Recalled by Hayward Industries, Inc., of Charlotte, North Carolina
Consumer product recall
This is a consumer product recall issued through the U.S. Consumer Product Safety Commission (CPSC).
Hayward Industries, Inc., of Charlotte, North Carolina has recalled 400,000 BTU Universal-HC Series Pool Heaters, according to the U.S. Consumer Product Safety Commission (CPSC). The recall was announced on September 17, 2026. It is a consumer product recall.
Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the CPSC record linked further down this page.
What was recalled?
This recall covers 400,000 BTU Universal-HC Series Pool Heaters, with approximately About 4,600 affected. The company behind the recall is Hayward Industries, Inc., of Charlotte, North Carolina.
From the official recall notice: “This recall involves Hayward-branded HDFS400 Universal-HC Series pool heaters. The 400,000 BTU dual-fuel gas heaters are brown with black atop and measure 21 inches long, 28 inches wide and 31 inches high. The pool heaters have a digital display control panel at the top and a molded base with integrated tie-down connections. The heater's name plate is below the vent with the word "Hayward" appearing at the bottom of…”
Why was 400,000 BTU Universal-HC Series Pool Heaters recalled?
According to the CPSC, the hazard is described as follows: “During operation, the heaters can produce high levels of carbon monoxide (CO), posing a risk of serious injury or death from carbon monoxide poisoning.”
Reported injuries at the time of the recall notice: None reported.
What should you do?
If you think you may have bought 400,000 BTU Universal-HC Series Pool Heaters, compare it against the product description and identifying codes before using it.
The official recall notice states: “Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a free in-home inspection and repair by a qualified technician.”
About this recall
This recall applies to products sold in the United States. RecallRadar summarizes recall information from public CPSC data to make it easier to understand. We are an independent service and are not affiliated with the CPSC or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.
Who this recall affects
This recall matters to anyone who bought 400,000 BTU Universal-HC Series Pool Heaters. Even if you feel fine, it's worth checking what you have on hand rather than assuming you were missed.
How to check whether you have it
On most consumer products, the model and serial number appear on a rating label — usually on the underside, the back panel, inside a battery compartment, or on a sewn-in tag for textiles and children's products. Check the original box if you still have it.
Compare what you find against the product details listed above. If the codes don't match, your item isn't part of this recall.
What to do if you already bought it
Stop using the product now and keep it away from children and pets until it's dealt with.
Follow the remedy in the official notice — typically a free repair kit, replacement, or refund from Hayward Industries, Inc., of Charlotte, North Carolina. You usually do not need a receipt.
Don't resell or donate a recalled product, and don't assume a second-hand version is safe — recalled items circulate for years on resale sites.
Full recall details
- Date reported
- September 17, 2026
- Recall started
- September 17, 2026
What you can do
Check whether any product you have matches the description and codes above. If it does, stop using it and follow the instructions in the official recall notice. When in doubt, contact the company or your local health authority.
Quick answers
Why was 400,000 BTU Universal-HC Series Pool Heaters recalled?+
According to the CPSC: During operation, the heaters can produce high levels of carbon monoxide (CO), posing a risk of s…
How serious is this recall?+
Consumer product recall. This is a consumer product recall issued through the U.S. Consumer Product Safety Commission (CPSC).
What should I do if I have 400,000 BTU Universal-HC Series Pool Heaters?+
Compare your product against the description and identifying codes on this page. If it matches, stop using it and follow the instructions in the official recall notice — this usually means returning it for a refund or discarding it. When in doubt, contact the company or your local health authority.
Opens the U.S. Consumer Product Safety Commission (CPSC) data for this recall.
Recall number: CPSC-10987. Information last synced from the CPSC on October 6, 2026.
