• 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W…
Recalled by Kettle Cuisine Midco, LLC
Meat & poultry recall
Kettle Cuisine Midco, LLC
Public Health Alert
The USDA issued a public health alert to warn consumers about this product. This is used when a recall was not requested or is not possible — for example, when the product is no longer being sold — but people may still have it at home.
The U.S. Department of Agriculture's Food Safety and Inspection Service (USDA FSIS) has issued a public health alert for • 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W… from Kettle Cuisine Midco, LLC. The alert was issued on September 13, 2023. The USDA issued a public health alert to warn consumers about this product. This is used when a recall was not requested or is not possible — for example, when the product is no longer being sold — but people may still have it at home.
Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the USDA record linked further down this page.
What was recalled?
This recall covers • 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W…. The company behind the recall is Kettle Cuisine Midco, LLC. The USDA describes the product as: “• 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP WITH WHITE CHICKEN MEAT” with “USE BY: 11/23/23” and lot code 1394066 printed on the side of the cup just below the lip.”
Why was • 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W… recalled?
According to the USDA, the stated reason for the recall is: “Misbranding. WASHINGTON, Sept. 13, 2023 - The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) is issuing a public health alert for a ready-to-eat (RTE) Kirkland Signature chicken tortilla soup product due to misbranding. The label declares the product as gluten-free, a fa….”
What should you do?
If you think you may have bought • 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W…, compare it against the product description and identifying codes before using it.
The general guidance for a matching product is to stop using it and follow the instructions in the official USDA recall notice, which may include a repair, replacement, refund, or safe disposal. When in doubt, contact Kettle Cuisine Midco, LLC or your local health authority.
About this recall
This recall was distributed in Alaska, California, Idaho, Montana, Nevada, Oregon, Utah, Washington. RecallRadar summarizes recall information from public USDA data to make it easier to understand. We are an independent service and are not affiliated with the USDA or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.
Full recall details
- Date reported
- September 13, 2023
- Recall started
- September 13, 2023
- Distributed in
- Alaska, California, Idaho, Montana, Nevada, Oregon, Utah, Washington
Misbranding. WASHINGTON, Sept. 13, 2023 - The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) is issuing a public health alert for a ready-to-eat (RTE) Kirkland Signature chicken tortilla soup product due to misbranding. The label declares the product as gluten-free, a false negative claim.Show full text ▾
Misbranding. WASHINGTON, Sept. 13, 2023 - The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) is issuing a public health alert for a ready-to-eat (RTE) Kirkland Signature chicken tortilla soup product due to misbranding. The label declares the product as gluten-free, a false negative claim. FSIS is issuing this public health alert to ensure that consumers with reactions to gluten are aware that these products should not be consumed. A recall was not requested because the affected products are no longer available for purchase. The ready-to-eat chicken tortilla soup items were produced on July 26, 2023. The following products are subject to the public health alert [ view labels ]: 2-lb. tubs containing "KIRKLAND Signature CHICKEN TORTILLA SOUP WITH WHITE CHICKEN MEAT" with "USE BY: 11/23/23" and lot code 1394066 printed on the side of the cup just below the lip. The products bear establishment number "P-18468" inside the USDA mark of inspection. These items were shipped to retail locations in Alaska, California, Idaho, Montana, Nevada, Oregon, Utah, and Washington. The problem was discovered when the establishment notified FSIS that laboratory testing found gluten in the chicken tortilla soup, which is labeled as gluten-free. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider. FSIS is concerned that some product may be in consumers' refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Members of the media with questions regarding the public health alert can contact Andrew Hearns, EVP of Quality and Food Safety at Kettle Cuisine, at 617-409-1100 or ahearns@kettlecuisine.com . Consumers with questions can contact Jacqui Valerio, Customer Relationship Manager at Kettle Cuisine, at 619-409-1100 or jvalerio@kettlecuisine.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854)or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .What you can do
Check whether any product you have matches the description and codes above. If it does, stop using it and follow the instructions in the official recall notice. When in doubt, contact the company or your local health authority.
Quick answers
Why was • 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W… recalled?+
According to the USDA: Misbranding.
How serious is this recall?+
Public Health Alert. The USDA issued a public health alert to warn consumers about this product. This is used when a recall was not requested or is not possible — for example, when the product is no longer being sold — but people may still have it at home.
What should I do if I have • 2-lb. tubs containing “KIRKLAND Signature CHICKEN TORTILLA SOUP W…?+
Compare your product against the description and identifying codes on this page. If it matches, stop using it and follow the instructions in the official recall notice — this usually means returning it for a refund or discarding it. When in doubt, contact the company or your local health authority.
Opens the U.S. Department of Agriculture's Food Safety and Inspection Service (USDA FSIS) data for this recall.
Recall number: USDA-PHA-09132023-01. Information last synced from the FDA on July 6, 2026.