NTI and HTP residential gas boilers
Recalled by Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada
Consumer product recall
A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada has recalled NTI and HTP residential gas boilers, according to the U.S. Consumer Product Safety Commission (CPSC). The recall was announced on October 29, 2026. It involves a fire or burn hazard.
Below is a plain-English summary of what was recalled, why it was recalled, how to tell whether you have the affected product, and what steps you can take. For the complete and most current details, you can view the CPSC record linked further down this page.
What was recalled?
This recall covers NTI and HTP residential gas boilers, with approximately 4,726 (In addition, 2,261 were sold in Canada) affected. The company behind the recall is Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada.
From the official recall notice: “This recall involves NTI brand residential gas boilers in the FTVN and TFTN model series, and HTP brand residential gas boilers in the EFTU model series. The NTI FTVN and TFTN series boilers are gray, while the HTP EFTU (Elite Fire Tube Ultra) boilers are black. The boilers are metal, rectangular units and have either NTI or HTP printed on the front. The model serial number can be found on the rating plate, located…”
Why was NTI and HTP residential gas boilers recalled?
According to the CPSC, the hazard is described as follows: “The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing a risk of serious injury or death from fire, carbon monoxide (CO) poisoning, and impact hazards.” In plain terms, this recall relates to a fire or burn hazard.
A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
Reported injuries at the time of the recall notice: The firm has received 34 reported incidents of the condensate dish breaking, including three reports of the front cover detaching from the boiler. In one reported incident the technician servicing the boiler sustained a…
What should you do?
If you think you may have bought NTI and HTP residential gas boilers, compare it against the product description and identifying codes before using it.
The official recall notice states: “Consumers should stop using the recalled boilers immediately and contact Ariston to schedule a free repair by a certified technician. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.”
About this recall
This recall applies to products sold in the United States. RecallRadar summarizes recall information from public CPSC data to make it easier to understand. We are an independent service and are not affiliated with the CPSC or any government agency, so please always refer to the official source for the authoritative record — and note the “last synced” date shown on this page, since recall details can change over time.
Who this recall affects
This recall matters to anyone who bought NTI and HTP residential gas boilers. Even if you feel fine, it's worth checking what you have on hand rather than assuming you were missed.
What fire or burn hazard actually means
A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
In this case, the concern applies specifically to NTI and HTP residential gas boilers from Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada — not to the wider category of products. Similar items from other brands aren't part of this recall.
How to check whether you have it
On most consumer products, the model and serial number appear on a rating label — usually on the underside, the back panel, inside a battery compartment, or on a sewn-in tag for textiles and children's products. Check the original box if you still have it.
Compare what you find against the product details listed above. If the codes don't match, your item isn't part of this recall.
What to do if you already bought it
Stop using the product now and keep it away from children and pets until it's dealt with.
Follow the remedy in the official notice — typically a free repair kit, replacement, or refund from Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada. You usually do not need a receipt.
Don't resell or donate a recalled product, and don't assume a second-hand version is safe — recalled items circulate for years on resale sites.
Full recall details
- Date reported
- October 29, 2026
- Recall started
- October 29, 2026
What you can do
Check whether any product you have matches the description and codes above. If it does, stop using it and follow the instructions in the official recall notice. When in doubt, contact the company or your local health authority.
Quick answers
Why was NTI and HTP residential gas boilers recalled?+
According to the CPSC: The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas…
How serious is this recall?+
Consumer product recall. A fire or burn hazard means the product can overheat, catch fire, or cause burns during normal use or charging. Recalls like these are issued to prevent property damage and injuries. Consumers are usually advised to stop using the product right away.
What should I do if I have NTI and HTP residential gas boilers?+
Compare your product against the description and identifying codes on this page. If it matches, stop using it and follow the instructions in the official recall notice — this usually means returning it for a refund or discarding it. When in doubt, contact the company or your local health authority.
Opens the U.S. Consumer Product Safety Commission (CPSC) data for this recall.
Recall number: CPSC-11040. Information last synced from the CPSC on October 29, 2026.